Technology That Protects Patient Privacy and Practice Operations
Healthcare providers operate under strict patient privacy obligations and regulatory oversight. We provide secure IT infrastructure that protects patient health information, maintains PHIPA/BC PIPA compliance, and keeps your practice running reliably.
Schedule ConsultationChallenges Facing Healthcare Firms
Patient Data Breaches Destroy Trust
Personal health information breaches expose patients to serious harm, trigger mandatory reporting to privacy commissioners, and violate professional practice standards. A breach doesn't just compromise data—it destroys the patient-provider relationship your practice depends on.
Privacy Audits Demand Documentation
BC PIPA and PHIPA compliance require evidence of technical and organizational safeguards for patient health information. Your IT infrastructure must support privacy obligations, not create audit findings.
EMR/EHR Downtime Disrupts Patient Care
Medical records, scheduling, billing, and prescription management depend on reliable EMR/EHR access. System failures delay appointments, interrupt clinical workflows, and impact patient safety.
Why Healthcare Firms Choose Autimo
PHIPA-Ready Security Controls
Our security framework aligns with PHIPA and BC PIPA requirements for patient health information, providing the technical safeguards and documentation that privacy audits demand.
15-Minute Response SLA
When EMR systems go down or patient care is disrupted, we respond within 15 minutes to minimize clinical impact and maintain care standards.
Patient Data Encryption
End-to-end encryption for all patient health information protects against breaches and supports privacy legislation compliance obligations.
Meeting Healthcare Privacy and Regulatory Requirements
Healthcare providers operate under the strictest privacy legislation in Canada, with professional college obligations to protect patient health information. We provide the security controls, documentation, and infrastructure that support your privacy compliance requirements while keeping clinical systems reliable and accessible.
- PHIPA (Personal Health Information Protection Act) compliance for Ontario practices
- BC PIPA (Personal Information Protection Act) requirements for BC healthcare providers
- College of Physicians and Surgeons practice standards for data security
- College of Nurses, Physiotherapists, Chiropractors privacy requirements
- Patient health information encryption and access controls
- Mandatory breach notification readiness
Why Autimo for Healthcare
Privacy Legislation Expertise
We understand PHIPA and BC PIPA requirements for healthcare providers. Our controls and documentation align with privacy audit standards and professional college expectations.
Patient Data Protection
Personal health information requires maximum security. Our encryption, access controls, and monitoring are designed specifically for sensitive patient data under strict privacy legislation.
EMR/EHR Reliability
Clinical workflows depend on reliable medical records access. Our infrastructure and monitoring ensure your team has consistent access to the systems that support patient care.
Services for Healthcare Firms
Compliance & Risk Management
We've seen cyber insurance drop from $80k to $4k with proper compliance
Backup & Disaster Recovery
Your data, recoverable within hours - not days
Email Hosting & Management
Enterprise email with advanced security and compliance
Cybersecurity Services
Enterprise-grade protection that makes your firm unransomable
Identity & Access Management
Control who accesses what - down to the document level
Managed IT Support & Help Desk
24/7 expert support that keeps your firm productive and billable hours protected
Success Stories
Case studies coming soon for Healthcare firms.
Frequently Asked Questions
How do you help with PHIPA and BC PIPA compliance requirements?
We implement technical safeguards aligned with PHIPA and BC PIPA standards, including encrypted patient data storage, access logging, role-based permissions, secure communication channels, and comprehensive audit trails. We provide documentation that supports privacy audits and demonstrates your professional due diligence in protecting patient health information.
What protection do you provide for patient health information?
We implement end-to-end encryption for all patient health information including medical records, diagnostic results, prescription data, and personal identifiers. This includes encrypted storage, secure transmission, role-based access controls, and comprehensive audit trails that track who accessed what information and when—meeting privacy legislation requirements.
Do you support EMR/EHR systems like OSCAR, Telus Health, and QHR?
Yes, we have extensive experience with healthcare EMR/EHR platforms including OSCAR EMR, Telus Health (Med Access, PS Suite), QHR Accuro, WELL Health, Telus Health eClinicalWorks, and practice management systems. We ensure reliable performance, proper backup of patient data, and secure integration with your clinical workflows.
How do you protect against ransomware targeting healthcare practices?
We deploy multi-layered ransomware protection including advanced endpoint detection, email filtering to block phishing attempts, network segmentation to contain threats, regular offline backups, and security awareness training focused on attacks targeting healthcare providers. Patient data protection is our highest priority.
What is your response time when EMR systems go down?
We guarantee 15-minute response for critical issues including EMR/EHR failures, patient scheduling system outages, or any disruption that impacts patient care. Our monitoring detects most issues before they affect your clinical operations, and we maintain redundant systems to minimize downtime.
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Get the Healthcare Privacy IT Checklist
Essential technical safeguards and documentation requirements for PHIPA/PIPA compliance audits, aligned with current healthcare privacy standards.
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