Backup & Disaster Recovery

How It Works

1. Deploy 3-2-1-1 backups

Three copies on two media types with one offsite and one air-gapped immutable copy

2. Daily verification

Automated backup testing ensures data is recoverable when you need it

3. Quarterly recovery drills

Practice restores prove procedures work and staff know their roles

4. 4-hour recovery guarantee

Restore critical systems within 4 hours of disaster declaration

What's Included

Automated daily backups

Production data backed up to disk and cloud with verification

Immutable cloud storage

Air-gapped backups that ransomware cannot encrypt or delete

Tested recovery procedures

Documented playbooks with quarterly recovery drill testing

Compliance retention

Configure retention policies for regulatory requirements (7+ years)

Cloud failover environment

Spin up systems in cloud if office facility is unavailable

Business continuity planning

Communication templates and alternate workspace procedures

Why Backup Testing Matters

Most firms have backups. Few have tested recovery procedures. When disaster strikes, you discover whether your backup strategy actually works. We run quarterly recovery drills to prove your backups are valid and your team knows their roles. No guessing under pressure.

Ransomware doesn't just encrypt your files — it seeks out backups to encrypt them too. Our immutable cloud backups and air-gapped copies provide protection that standard backup solutions can't match. Your data is too valuable to trust to hope.

The 3-2-1-1 Rule

Our backup strategy follows the industry-proven 3-2-1-1 rule:

3 copies of your data: Production system plus two backups
2 different media types: Disk-based backups plus cloud storage
1 offsite location: Cloud backup in geographically separate data center
1 air-gapped copy: Immutable backup that ransomware can’t encrypt

This approach protects against every common disaster scenario: hardware failure, accidental deletion, ransomware, fire, flood, or data center outage.

Business Continuity Planning

Backups are necessary but not sufficient. You need a plan:

Documented Procedures Written playbook for every disaster scenario: ransomware, hardware failure, data corruption, facility loss. No guessing under pressure.

Regular Testing We run recovery drills quarterly. Test restores prove backups are valid and staff know their roles. Practice builds confidence and reveals gaps.

Communication Plans Contact trees for notifying staff, clients, and partners during an outage. Templates for explaining service disruptions professionally.

Alternate Workspace Cloud-based systems mean your team can work from home during facility disasters. No scrambling for temporary office space.

Compliance and Retention

Different data types have different retention requirements:

Client files: Often 7+ years per law society or financial regulations
Email: Litigation hold requirements may demand indefinite retention
Financial records: CRA requires 6 years minimum
Privileged communications: Special handling for legal professional privilege

We configure retention policies to meet your regulatory obligations. When auditors ask “where are your 2019 client files?”, we can retrieve them.

Protection from Ransomware

Modern ransomware doesn’t just encrypt your files — it seeks out backups to encrypt them too. Our defenses:

Immutable Backups Cloud backups with object lock technology. Once written, they cannot be modified or deleted for the configured retention period. Ransomware can’t touch them.

Air-Gapped Copies Separate backup repository with no network connectivity during normal operations. Ransomware can’t reach what it can’t see.

Backup Monitoring Alerts if backups stop running or change size dramatically (sign of encryption). We investigate anomalies before they become disasters.

Your data is too valuable to trust to hope. Automated backups, tested recovery, documented procedures — that’s how professional services firms survive disasters.