Email Hosting & Management

Microsoft 365 Management

Email is mission-critical infrastructure. We manage every aspect of your Microsoft 365 environment:

Licensing Optimization Microsoft offers multiple license tiers (Business Basic, Business Standard, E3, E5). We match licenses to actual needs — not everyone needs Power BI or advanced compliance features.

Migration from Legacy Systems Moving from on-premise Exchange, Google Workspace, or aging POP3/IMAP providers. We migrate mailboxes, contacts, calendars, and rules without data loss or extended downtime.

Configuration and Hardening Out-of-the-box Microsoft 365 isn’t secure enough for professional services. We enable security features, configure retention policies, and lock down external sharing.

Ongoing Support Mailbox management, distribution list changes, alias setup, mailbox migrations between users. All the small tasks that come up day-to-day.

Security Features

Email is the #1 attack vector for cybercriminals. Microsoft 365 Advanced Threat Protection (ATP) provides layers of defense:

Safe Links Email links get scanned when clicked, not just when received. Protects against time-of-click attacks where URLs become malicious after passing initial filters.

Safe Attachments Sandbox execution of attachments before delivery. If a PDF contains malicious scripts, it detonates in Microsoft’s sandbox — not on your device.

Anti-Phishing Machine learning detects impersonation attempts and business email compromise. Alerts users when emails claim to be from executives but originate elsewhere.

Data Loss Prevention (DLP) Prevent staff from accidentally emailing sensitive information. Policies scan outbound mail for credit card numbers, social insurance numbers, or confidential client tags.

Compliance Features

Professional services firms face strict email retention and discovery requirements:

Retention Policies Automatically retain all email for specified periods (commonly 7 years). Applies to deleted items too — users can’t permanently delete email even if they try.

eDiscovery Search across all mailboxes to find emails related to litigation or regulatory requests. Export results in formats that legal teams expect.

Legal Hold Freeze a mailbox so nothing can be deleted or modified. Essential when litigation is reasonably anticipated or when employees depart under contentious circumstances.

Audit Logging Track who accessed what mailbox and when. Detect inappropriate access to executive or HR mailboxes. Provide proof of access controls to regulators.

Mobile and Hybrid Work

Professional services staff need email everywhere, on every device:

Mobile Device Management Secure email on personal phones without controlling the entire device. If a phone is lost, wipe corporate email without touching personal photos.

Outlook Apps Consistent experience on iOS, Android, Windows, Mac, and web. Full functionality regardless of device.

Calendar Integration Shared calendars for conference room booking, time-off tracking, or client meeting coordination. Everyone sees availability, nobody double-books.

Offline Access Cached mode keeps recent mail available without internet connection. Work on planes, in court, or anywhere with spotty connectivity.

Email isn’t just communication infrastructure — it’s your firm’s memory, your compliance record, and often your most valuable target for attackers. Managing it properly isn’t optional.